Member Education Series - Managing Workplace Conflict

In any business large or small, conflict is inevitable and can lead to frustration, low productivity, and at times even turnover.  Developing strategies to handle conflict goes a long way in limiting disruption and promoting positive outcomes.  In this seminar, Lauren Kersten of Employer Services Corporation will explain:

• Conflict indicators and identifying constructive conflict vs. destructive conflict
• Five styles in handling conflict
• Healthy and unhealthy ways to manage workplace conflict
• Proactively creating a positive environment
• Communication styles as they relate to conflict in the workplace